At betnow, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools and support they need to play smart.
betnow is proud to be one of the Philippines' most trusted online gaming platforms — and with that trust comes a serious responsibility. We know that for the vast majority of our members across Manila, Cebu, Davao, Quezon City, and Makati, gaming is a form of entertainment, a way to unwind after a long day or add some excitement to the weekend.
But we also know that for some players, gaming can become more than just a pastime. Problem gambling is a real concern, and betnow takes it seriously. That's why we've built a comprehensive responsible gaming framework — not just because regulations require it, but because we genuinely care about the wellbeing of every single member on our platform.
This page outlines everything you need to know about playing responsibly on betnow: our tools, our policies, the warning signs to watch out for, and where to get help if you or someone you know needs it.
Strict age verification for every new betnow account. No exceptions.
Temporarily or permanently exclude yourself from the platform at any time.
Set daily, weekly, or monthly deposit caps to stay within your budget.
Our Manila-based team is always available to help with any gaming concerns.
In the Philippines, the legal age for participating in casino-style gambling is twenty-one (21) years old, as governed by Philippine gaming regulations and PAGCOR's licensing framework. betnow strictly enforces this age requirement across all games and betting activities on our platform — no exceptions, no workarounds.
Every new member who registers on betnow is required to complete our Know Your Customer (KYC) verification process before they can make any deposits, place bets, or withdraw winnings. This process includes submitting a valid government-issued Philippine ID — such as a PhilSys National ID, passport, driver's license, SSS ID, or UMID — along with a selfie for liveness verification.
If our verification team determines that a member is under 21 years of age, the account will be immediately suspended, all deposits will be refunded, and the account will be permanently closed. We also reserve the right to report underage gambling attempts to the appropriate Philippine authorities.
All betnow members must verify their age before playing
betnow gives every member full control over their gaming activity. These tools are available 24/7 through your account settings — no waiting, no approval needed for most limits.
Set a maximum amount you can deposit per day, week, or month in Philippine Peso (PHP). Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Cap the total amount you can lose within a set time period. This is one of the most effective tools for keeping your gaming within a comfortable budget. Like deposit limits, reductions apply instantly while increases require a cooling-off period.
Set a maximum session duration so you're reminded when you've been playing for a while. When your session limit is reached, betnow will display a notification and give you the option to continue or log out.
Take a short break from gaming — from 24 hours up to 6 weeks. During a cool-off period, you cannot log in or place bets. This is ideal if you feel you need a temporary pause without committing to a full self-exclusion.
Exclude yourself from betnow for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended — no logins, no deposits, no bets. You can also request to be added to PAGCOR's national self-exclusion register.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've spent in the current session. A simple but powerful way to stay grounded and make conscious decisions about your gaming.
Problem gambling can affect anyone. Recognizing the early warning signs is the first step toward getting help. Ask yourself honestly — do any of these apply to you?
Continuing to gamble in an attempt to win back money you've already lost, often leading to even bigger losses.
Spending more than you can afford to lose, using money meant for rent, bills, groceries, or other essentials.
Feeling unable to stop gambling even when you want to, or feeling restless and irritable when you try to cut back.
Lying to family members, friends, or colleagues about how much time or money you spend on gaming.
Using gaming as a way to cope with stress, anxiety, depression, loneliness, or other personal difficulties.
Taking out loans, borrowing from family or friends, or selling personal belongings to fund your gaming activity.
If you answer "Yes" to two or more of these questions, we strongly encourage you to use our responsible gaming tools or seek professional support.
Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of control. At betnow, we make the self-exclusion process as straightforward as possible — because when you need help, the last thing you should face is a complicated process.
You can self-exclude for a minimum period of six (6) months, or choose a permanent self-exclusion. During the exclusion period, your account will be fully suspended: you will not be able to log in, deposit funds, place bets, or receive any promotional communications from betnow.
Access your betnow account via the betnow Login page and navigate to Account Settings.
Find the Responsible Gaming section in your account settings and select "Self-Exclusion."
Select from 6 months, 1 year, 2 years, 5 years, or permanent exclusion.
Confirm your identity and submit. Your exclusion takes effect immediately and cannot be reversed during the chosen period.
If you prefer, our 24/7 support team can initiate a self-exclusion on your behalf via live chat or email.
betnow supports the responsible gaming initiatives of the Philippine Amusement and Gaming Corporation (PAGCOR), the government body that regulates gaming in the Philippines. PAGCOR operates a national responsible gaming program that includes a self-exclusion register, counseling referrals, and public awareness campaigns.
If you or someone you know is struggling with problem gambling, we encourage you to reach out to the following support resources available to Filipino players:
The Philippine Amusement and Gaming Corporation operates a responsible gaming program and national self-exclusion register. Contact PAGCOR directly through official Philippine government channels for information on their responsible gaming services.
The NCMH provides mental health services in the Philippines, including support for behavioral addictions such as problem gambling. Located in Mandaluyong City, Metro Manila. Contact through official Philippine Department of Health channels.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held in Manila, Cebu, and other major Philippine cities.
Decide how much you're comfortable spending before you start. Treat it like entertainment money — once it's gone, the session is over. Never gamble with money you can't afford to lose.
Step away from the screen regularly. Long, uninterrupted gaming sessions can cloud your judgment. Set a timer, take a walk, have a meal — then decide if you want to continue.
Online gaming is entertainment, not a reliable income source. The house always has an edge. Enjoy the experience for what it is — a fun way to spend your leisure time.
If you're on a losing streak, the worst thing you can do is keep playing to try to win it back. Accept the loss, step away, and come back another day with a fresh mindset.
Avoid gaming when you're stressed, upset, tired, or under the influence of alcohol. Emotional states impair decision-making and can lead to impulsive bets you'll regret later.
If gaming is causing stress in your life, talk to a trusted friend, family member, or professional. You don't have to deal with it alone — support is available across the Philippines.
betnow is here to give you the best online gaming experience in the Philippines — safely, fairly, and responsibly. Set your limits, use our tools, and enjoy the game the right way.
21+ Must be 21 years or older to play. Please game responsibly.